Amazon AWS EC2 connectivity issues

Incident Report for PredictHQ

Resolved

Everything appears to be working fine now. We apologise for the inconvenience this may have caused and will be looking into possible options for minimising the impact of this sort of issue.

Posted Jun 05, 2016 - 22:05 NZST

Monitoring

The connectivity issues with AWS EC2 are ongoing. The WebApp and API are available (and have been for the last couple of hours), but network performance is not optimal. The main website is now available but suffers from the same network performance issues. The situation is improving as Amazon fixes issues.

Posted Jun 05, 2016 - 21:52 NZST

Investigating

We're aware of an issue with Amazon AWS EC2 in the Sydney region which is where our servers are. We are keeping an eye on it.

Posted Jun 05, 2016 - 17:58 NZST